Return Policy | OfficeTec
We offer returns for 30 days, for any reason. Refer to the following information for orders placed from this website only. For orders placed from other online marketplaces or venues, please refer to the policies of that marketplace to complete your return
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, send your purchase and order number to:
1044 E Brandon Blvd STE 5
Brandon, FL 33511
There are certain situations where onlypartial refunds are granted: (if applicable)Items with obvious signs of use or any damage incurred after delivery. Any item that is returned more than 30 days after delivery date.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us through
our contact form.
Exchanges (if applicable)
We replace items with manufacturer defects one (1) year under warranty. If you need to exchange it for the same item, contact us using our contact form and send your item to:
DeerBrook Electronics, LLC
ATTN: Warranty Claims
308 E Lemon St STE 107
Lakeland, FL 33801
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take up to 2 weeks for your exchanged product to reach you.